PRIVACY STATEMENT

Protecting your personal information is important to us. Our privacy policy applies to the services offered by MGH Asset Management Limited (MGH AM, we, us or our) when using personal information and reflect New Zealand's privacy laws.

Personal information is any information which tells us something about you whether directly or indirectly.

Our privacy policy sets out how we will collect, use, share and protect your personal information.

COLLECTION OF PERSONAL INFORMATION

Information we collect about you commonly includes:

• Contact details: such as name, home address, telephone number, e-mail address
• Personal details: Date of birth, TIN (tax identification number)
• Enquiry details: details of enquiries you make directly to us via email or through our website contact form and any other communications you may have with us (telephone)
• Technical information: this includes information that we may collect when you access or use our website such as IP address, browser type, cookie information.

You can choose not to share your personal information with us. However, if you don't, we may not be able to deliver the services you requested or respond to your questions.

HOW WE COLLECT YOUR INFORMATION

We collect personal information about you in different ways but mostly directly from you.

• from you, when you provide personal information to us, including, through any registration or subscription process, through any contact with us (telephone or email), or via our website.
• third parties where you have authorised this
• where your personal information is publicly available.

WHY WE USE AND SHARE YOUR INFORMATION

We may use your personal information for the following purposes:

• to provide services to you and to assist with improving our services
• to manage our relationship with you (including administrative tasks and respond to queries
  or complaints)
• to market our services that you have requested or that we think you may be interested in such as our monthly newsletters or other marketing materials.
• to personalise and improve your experience on our website using cookies and similar technologies
• to comply with our legal obligations
• for any other purpose authorised by you or permitted by law.

How we may share your information:

We may share your personal information with the following

• anyone that we need to contact to carry out your instructions to us
• our contractors and service providers (including IT services and check agencies to verify identity or address information), to assist us with the operation of our business
• government agencies, law enforcement authorities, regulators and professional advisers (including accountants, custodians, fund administrators and auditors)
• any other party authorised by you or to whom we are required or authorised to disclose personal information to comply with any applicable law.

HOW WE PROTECT YOUR INFORMATION

We take reasonable steps to keep your personal information safe from unauthorised access, use, modification, disclosure and loss.

We also make reasonable efforts to retain your personal information only for the time it may be lawfully used or as necessary to comply with legal and regulatory requirements.

SEEING OR CORRECTING YOUR INFORMATION

You're allowed to see what Personal Information we have about you, and you can ask us to correct it if you think it's wrong. If there is a legal reason why we can't let you see it, or if we don't agree with your correction, then we'll tell you. If you would like to ask for a copy of your information, or to have it corrected, please email us at info@mgham.com.

PRIVACY COMPLAINTS

If you think that we haven't properly protected your privacy, you can tell our Privacy Officer here (info@mgham.com) or complain to the New Zealand Privacy Commissioner at https://www.privacy.org.nz/your-rights/making-a-complaint/complaint-form/.

PRIVACY POLICY CHANGES

We may update this Privacy Policy at any time by posting an updated version to our website. The updated version of our Privacy Policy will take effect immediately. We may also take additional steps to bring the changes to your attention, including by notifying you directly.

COOKIES

We may use cookies, a small text data file that are used to identify your computer as you use a website. Cookies provide a way for the website to recognize you and keep track of your preferences. Cookies do not read your hard drive and cannot be used to personally identify you.

You can prevent new cookies from being installed and delete existing cookies by changing the settings on your browser. For information on how to do so, check your internet browser settings.

CONTACT US

If you have any questions about this privacy policy, our privacy practices or if you would like to request access to or correction of your personal information you can contact us at info@mgham.com or call +64 4 3845271

This Privacy Policy was last updated December 2020.